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Terms & Conditions

Payment

When you make a purchase from Anita Morar Designs you can feel confident that your credit card information is entirely safe. We use PayPal which uses secure socket layer technology to protect your personal information. You can use your PayPal account or pay as a guest, simply proceed through the cart as directed using the secure PayPal CC Processor.

Privacy

Your personal information remains confidential and is used solely for the purpose of fulfilling your order. We may on occasion email you with new product information. We do not buy or sell email addresses or share client information with any third party for any purpose.

Delivery

UK - Royal Mail Recorded FREE of charge (within 1 to 7 days)

UK - Royal Mail Special Delivery service £5.90 (guaranteed next day delivery from date of dispatch)  

 

We will notify you when your package is due to be dispatched as there will need to be someone at the address to sign for the parcel. Please bear this in mind when providing a delivery address. Alternatively, if no-one is available to receive the package, a card will be left which will allow you to have the item redelivered at a later date, or collect the parcel in person from your local post office or depot.

 

International – International signed for £9.98 (this excludes any customs and excise duties you may incur, which you will be liable to pay.)

If you have not received your parcel within our stated delivery time please contact us and we will track it for you via the Royal Mail tracking service. If your parcel has been lost by Royal Mail we will refund or replace after 20 days of dispatch within the UK, or 30 days for international orders.

Packaging

All Anita Morar jewellery is gift wrapped in purple acid free tissue and packaged in a black gift box with our branded ribbon.

All Personalised Baby Gifts will be gift wrapped in purple acid free tissue with our branded ribbon.

Exchange & Refund Policy

We are unable to offer refunds on any made to order jewellery/personalised baby gifts. In the unlikely event of there being a fault with your purchase please contact us within 7 days of receipt to arrange the exchange of the item(s). The item(s) must be sent back in its original packaging, in an unworn condition and in a secure package. We recommend you use “Special Delivery” as this will cover you in case we do not receive the item or if it has been damaged in transit. We will not exchange goods that have been worn or show obvious signs of neglect. 

Unfortunately, we are unable to accept returns for earrings for pierced ears, due to industry standards relating to hygiene (please note this does not affect your statutory rights).

 

Feedback

We hope you will be very happy with your purchase from Anita Morar Designs.

We would welcome any feedback regarding our products and website.